Cookie Policy
Flexibility Rehab Hub • Station Road 127, Edinburgh
Last updated: January 2024
About This Cookie Policy
Flexibility Rehab Hub ("we," "us," or "our") operates the flexibilityrehabhub.info website. This Cookie Policy explains what cookies are, how we use them, and your rights regarding cookie management.
By accessing and using our website, you consent to the use of cookies as described in this policy. If you do not agree with our cookie practices, please refrain from using our website.
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They contain information about your browsing activity and preferences.
Cookies allow websites to recognize returning visitors, remember preferences, and enhance user experience. They are widely used across the internet and are essential to modern web functionality.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security features, session management, and page navigation. Essential cookies cannot be disabled.
Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most, bounce rates, and error messages. This helps us improve website performance and user experience.
Functional Cookies
These cookies remember your preferences and choices, such as language preferences, login information, and user settings, to provide a personalized browsing experience.
Advertising & Marketing Cookies
These cookies track your browsing activity across websites to display targeted advertisements relevant to your interests. They may also measure campaign effectiveness and user engagement.
Analytics Cookies
These cookies help us understand visitor behavior through analytics services. They collect data about page views, user interactions, and site usage to improve our content and services.
How We Use Cookies
- • Enabling website functionality and security features
- • Remembering your login status and session information
- • Analyzing website traffic and user behavior patterns
- • Personalizing content and user preferences
- • Improving website performance and user experience
- • Displaying relevant advertisements and measuring campaign effectiveness
- • Complying with legal requirements and protecting against fraud
Cookie Directory
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| _session_id | Essential | Session management and login authentication | Session |
| _ga | Analytics | Google Analytics tracking for user behavior | 2 years |
| _gid | Analytics | Google Analytics session identifier | 24 hours |
| language_preference | Functional | User language and localization preferences | 1 year |
| user_theme | Functional | Dark/light mode theme preference | 1 year |
| _fbp | Marketing | Facebook pixel tracking for ads and conversions | 3 months |
| CONSENT | Essential | Cookie consent preferences and settings | 2 years |
| performance_data | Performance | Website performance metrics and load times | 30 days |
Managing Your Cookies
Browser Controls
Most web browsers allow you to control cookies through their settings. You can typically:
- ▪ View cookies stored on your device
- ▪ Delete specific cookies or all cookies
- ▪ Block all cookies or only third-party cookies
- ▪ Receive notifications when cookies are placed
Our Cookie Banner
When you first visit our website, a cookie banner will appear allowing you to accept or reject non-essential cookies. You can modify your preferences at any time through the cookie settings panel.
Important Notes
Essential cookies cannot be disabled as they are required for website functionality. Disabling other cookies may affect your browsing experience and limit access to certain features. Some services may not work properly without cookies.
Third-Party Cookies
We use third-party services that may set their own cookies on your device, including:
- • Google Analytics - For analyzing website traffic and user behavior
- • Facebook Pixel - For tracking conversions and displaying targeted ads
- • Payment Processors - For secure payment transactions
- • Social Media Platforms - For integration and sharing features
These third parties have their own privacy policies and cookie practices. We recommend reviewing their policies for more information.
Legal Basis for Cookie Use
Under GDPR and similar data protection regulations, we process cookie data based on the following legal grounds:
- • Consent - For marketing and analytics cookies (obtained through our cookie banner)
- • Legitimate Interest - For performance and functional cookies to improve services
- • Contract Performance - For essential cookies required to provide services
- • Legal Obligation - For cookies required by law or for security purposes
Data Protection & Security
We take data protection seriously. Cookie data is:
- • Encrypted using industry-standard security protocols (SSL/TLS)
- • Stored securely on protected servers
- • Only accessible to authorized personnel
- • Retained only for as long as necessary
For more information on how we handle personal data, please review our Privacy Policy.
Your Rights
Under applicable data protection laws, you have the right to:
- • Access information about cookies stored on your device
- • Withdraw consent for non-essential cookies at any time
- • Delete cookies from your device
- • Opt out of tracking and personalized advertising
- • Access, correct, or delete personal data we hold
To exercise these rights, please contact us using the information below.
Contact Us
If you have questions about our cookie practices or wish to exercise your rights, please contact us:
Flexibility Rehab Hub
Station Road 127
Edinburgh
United Kingdom
Website: flexibilityrehabhub.info
Data Protection Officer: Available upon request
Changes to This Policy
We may update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date above. Your continued use of our services following the posting of revised terms means that you accept and agree to the changes.
Questions About This Policy?
If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please don't hesitate to contact us. We're committed to resolving any privacy-related issues promptly and fairly.
Email Us
Visit Our Website
Frequently Asked Questions
How long do you keep my personal data?
We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Generally, account data is retained for the duration of your subscription plus 12 months after termination, unless legal obligations require longer retention.
Can I access and download my data?
Yes. You have the right to request a copy of your personal data in a portable format. Contact us at [email protected] with your request, and we will provide your data within 30 days.
Do you use cookies?
Yes, we use cookies and similar tracking technologies to enhance your experience, analyze site usage, and personalize content. You can manage cookie preferences in your browser settings.
Is my health information protected?
Yes. We implement strict security measures including encryption, secure servers, and access controls to protect all health-related information. We comply with relevant health data protection regulations.
What happens if there's a data breach?
In the event of a confirmed data breach affecting personal information, we will notify affected users without undue delay and work with authorities as required by law. We maintain an incident response plan to minimize impact.